Legal notice
Effective date: 26.3.2026
1. Service Provider Information
Service Name: ChannelDesk
Website: https://www.channeldesk.io
Operated by:
Most media d.o.o.
Kralja Petra Krešimira IV
88000 Mostar
Bosnia and Herzegovina
Company Registration:
Company ID: 4228226910005
Registered: Mostar, Bosnia and Herzegovina
Contact:
Email: [email protected]
Website: https://www.channeldesk.io
2. Legal Representatives
Most media d.o.o. is legally represented by its authorized managing directors.
3. Service Description
ChannelDesk is a social media management platform that enables users to:
- Connect and manage multiple social media accounts
- Schedule and publish content across platforms
- Access analytics and insights
- Automate content distribution
4. Applicable Terms and Policies
Use of ChannelDesk is governed by:
5. Intellectual Property
All content, trademarks, logos, and intellectual property on ChannelDesk are owned by Most media d.o.o. or its licensors.
Unauthorized use is prohibited, including:
- Reproduction or distribution of content
- Use of trademarks without permission
- Reverse engineering of the platform
6. Dispute Resolution
6.1 Governing Law
These terms are governed by the laws of Bosnia and Herzegovina.
6.2 Jurisdiction
Legal disputes shall be resolved in the competent courts of Mostar, Bosnia and Herzegovina.
6.3 EU Online Dispute Resolution
For EU consumers, the EU Online Dispute Resolution platform is available at:
https://ec.europa.eu/consumers/odr
We do not participate in alternative dispute resolution procedures.
7. Liability Disclaimer
7.1 Content Accuracy
While we strive for accuracy, we make no warranties about:
- The completeness or accuracy of information
- The availability or functionality of the Service
- Third-party content or links
7.2 Third-Party Links
ChannelDesk may contain links to third-party websites. We are not responsible for:
- Content on external sites
- Privacy practices of external sites
- Availability of external sites
7.3 Limitation of Liability
To the extent permitted by law, Most media d.o.o. is not liable for:
- Indirect or consequential damages
- Loss of data or profits
- Service interruptions
- Third-party actions
8. Copyright Infringement
8.1 DMCA Notice
If you believe content on ChannelDesk infringes your copyright, send a notice to:
Email: [email protected]
Subject: "Copyright Infringement Notice"
Include:
- Description of copyrighted work
- Location of infringing content (URL)
- Your contact information
- Statement of good faith belief
- Statement under penalty of perjury
- Your physical or electronic signature
8.2 Counter-Notice
If your content was removed and you believe it was a mistake, you may submit a counter-notice with:
- Identification of removed content
- Statement under penalty of perjury
- Consent to jurisdiction
- Your signature
9. User-Generated Content
Users are solely responsible for content they create, upload, or publish via ChannelDesk.
Most media d.o.o.:
- Does not pre-screen user content
- Is not responsible for user content
- May remove content that violates our Terms
- Reserves the right to cooperate with law enforcement
10. Data Protection Officer
For data protection inquiries please contact us via this email: [email protected]
11. Regulatory Compliance
11.1 GDPR Compliance
ChannelDesk complies with the General Data Protection Regulation (GDPR) for users in the EU/EEA.
11.2 Social Media Platform Policies
ChannelDesk complies with the terms and policies of:
- Meta (Facebook, Instagram)
- Google (YouTube)
- TikTok
- X (Twitter)
12. Accessibility
We strive to make ChannelDesk accessible to all users. If you experience accessibility issues, contact us via email: [email protected]
13. Changes to Legal Notice
We may update this Legal Notice. Changes will be posted on this page with an updated effective date.
14. Language
In case of conflict between translations, the English version prevails.
15. Contact
For legal inquiries:
Email: [email protected]